Hi, I’m Matt, head of design for NHS Digital. My focus is with services for citizens, while also developing the design profession across the whole organisation.
Before that, I spent 5 years as a service designer, digital coach, and founder of service design and innovation consultancy Stick People. I developed the GDS Service Manager Programme, and coached in the DWP Digital Academy. My service design clients included the Co-op, NHS organisations, and local government.
I’m based in Leeds, England, where I’m a volunteer host of the annual design thinking and rapid prototyping event Leeds GovJam.