Making things open makes them better – but only if the people most involved are included from the outset.
As a supplier on the UK government’s Digital Services Framework, my service design and innovation practice Changeful participated in a survey by the Open Data Institute.
Here’s what the ODI said:
Changeful’s approach is a superlative example of how to bring the data user’s needs into the heart of an open digital service. They also demonstrate a deep understanding of the important aspects of open data publication. While they cannot deliver an open digital service alone, they would be an invaluable asset to any team developing such a service.
I’m also now involved in the ODI node for Leeds.